कृपया अपनी पसंदीदा भाषा चुनें

Service Advisor / Service Executive

जगह: Cochin, Alangad & Kothamangalam
अनुभव: 2+ Years in Automotive Industry
तिथि चढ़ाई हुई: 2024-12-17
बसमाप्ति तिथिसों: 2025-12-15

Requirement: 9


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Job Description

  • Extending courteous reception to customers
  • Establish the complaints in the vehicle after a road test
  • Provide reasonable time and cost estimates for repairs
  • Job allocation to supervisors and monitoring of workflow
  • Regular update to customers on the status of job
  • Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
  • Explain the cost of repairs to clarify the chargeable and free-of-cost jobs carried out
  • Ensure the vehicle is delivered to the satisfaction of the customer
  • Collect post-service feedback and carry out any corrective measures if Required
  • Advanced service booking based on existing workshop load and available Resources
  • Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
  • Inform the customer of the ‘value-added services’ available through the workshop


अभी आवेदन करें: पोस्ट