Travel Desk (Team Leader/Assistant Manager)

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Job Description

• Reporting to Senior Management and performing Secretarial and Administrative duties.
• Liaising with internal departments, answering calls, and making travel arrangements.
• Plan and organize transportation, accommodations, insurance and other travel services.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs and accommodations.
• Responsible for travel arrangements like air tickets, rail tickets, pick and drop from airport and railway station etc. for the guest as per their request.
• Managing different modes of travel, supporting Hotel/Guesthouse booking, and local conveyance from beginning to end.
• Responsible for Managing Company owned vehicles under the Travel desk
• Organizing and assigning Company vehicles to Staff based on requirements and priority
• Maintain calendars for appointments, sorted mail, make copies, and plan travel arrangements.
• Tie-up with Hotels for Staff/guest stay.
• Continues follow-up and coordination with tie-up Hotels for receiving better service.
• Get feedback from Staff/ Guest regarding Travel and stay experiences and take necessary actions to improve the quality of service from Clients.
• Manage travel itineraries of Senior Management.
• Entering data, maintaining databases, and keeping records.
• Scheduling appointments, maintaining an events calendar and sending reminders.
• Copying, scanning, and faxing documents, as well as taking notes.
• Observing best business practices and etiquette.
• Ad-hoc tasks as and when assigned.

Educational Qualification

• Degree/ Diploma